Privacy Policy

01

Information We Collect

Vanquish Beauty Studio, referred to as “Vanquish,” “we,” “us,” or “our,” may collect the following information:

Information you provide

• Your email address when you join the V-Mail list through our Squarespace website.
• Your name, email address, phone number, appointment details, service preferences, and marketing choices when you book or communicate with us.
• Information you voluntarily share about allergies, sensitivities, accessibility needs, or other details relevant to your service.
• Messages and other information you send by email, phone, social media, or another contact method.

Information collected through the website

When you visit our website, Squarespace, Google Analytics, and related technologies may collect information such as your IP address, browser and device type, referring website, pages viewed, approximate location, dates and times of visits, and interactions with the site.

Bookings, deposits, and purchases

Bookings and deposits are handled through Phorest. Some independent provider bookings may be handled through Booksy. Product purchases currently take place on MonicaLaChelle.com. Those providers process the information needed to complete your transaction under their own privacy practices. The Vanquish website does not directly store your full payment card number.

02

How We Use Information

We may use personal information to:

• Provide, manage, and improve our website and salon services.
• Schedule appointments, process deposits, and support guest care.
• Send appointment confirmations, reminders, service information, and other transactional messages.
• Send V-Mail emails or marketing text messages when you have chosen to receive them.
• Respond to questions, requests, feedback, or concerns.
• Understand website performance and improve the guest experience.
• Protect our guests, team, business, and systems, and meet legal obligations.

03

Email + Text Marketing

V-Mail subscriptions submitted through this website are currently collected and stored through Squarespace. Marketing text messages are sent through Phorest. If we use a service provider to deliver V-Mail messages, that provider may process subscriber information only to provide that service for us.

Email

You can unsubscribe from V-Mail at any time by using the unsubscribe link in an email or contacting us.

Text messages

If you opt in to marketing texts, message frequency may vary and message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent to marketing texts is not a condition of purchase.

We do not sell, rent, or share your mobile phone number or text-message consent with third parties or affiliates for their own marketing. We may share this information with Phorest and other providers that help us deliver messages on our behalf.

04

Cookies + Analytics

Our site uses cookies and similar technologies. Some are necessary for the website to function. Others help us understand traffic and performance through Squarespace Analytics and Google Analytics.

You can use our cookie banner to accept, decline, or manage non-essential cookies. You can also adjust cookie settings in your browser. Blocking some cookies may affect how parts of the site work.

05

Service Providers + External Sites

We use trusted platforms to operate our business. When you use one of these services, its own privacy policy also applies:

Our site may link to other websites. We are not responsible for the privacy practices or content of sites we do not control.

06

How We Share Information

We may share information only as reasonably needed:

• With service providers that support our website, communications, bookings, payments, analytics, and business operations.
• To comply with law, legal process, or a valid government request.
• To protect the rights, safety, security, or property of our guests, team, business, or others.
• As part of a business sale, merger, reorganization, or similar transaction, subject to appropriate protections.

07

Retention + Security

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including guest service, business records, dispute resolution, security, and legal requirements.

We use reasonable administrative and technical safeguards and work with established service providers. No method of online storage or transmission is completely secure, so we cannot guarantee absolute security.

08

Your Choices + Requests

Depending on where you live and applicable law, you may have the right to ask us to access, correct, or delete personal information associated with you. You may also:

• Unsubscribe from marketing email using the link in any V-Mail message.
• Reply STOP to opt out of marketing text messages.
• Use the cookie banner or your browser settings to manage cookies.
• Contact us to update your communication preferences or submit a privacy request.

We may need to verify your identity before completing a request. Some information may need to be retained when required by law or for legitimate business records.

09

Children’s Privacy

Our website and marketing lists are not directed to children under 13, and we do not knowingly collect their personal information through the website. If you believe a child has provided information to us, please contact us.

10

Updates to This Policy

We may update this policy when our practices, services, or legal obligations change. The effective date at the top will show when the latest version took effect. If we add a new platform, including a future online retail provider, we will update this policy as appropriate.