Late Arrivals

We regret that a late arrival for your appointment may deprive you valuable treatment time. Also, it may cut into the next client service time. You may be asked to reschedule. 


Cancellation Policy

If it's necessary to change or cancel your appointment, we request you do so a minimum of 24 hours in advance or when you receive your confirmation text message. This time is reserved just for you and if the appointment is not canceled, we are unable to offer the time to another guest. Please be courteous and mindful to stylists and clients. 


Safety

Only guests with scheduled appointments are allowed in the service area. We also welcome behaved children to have services done at Vanquish. Please be mindful of your children and respect other client's relaxation time.


Medical

For your protection, please inform us of any medical conditions or other special needs that may require our attention to make your visit a pleasant one. This includes skin care products that may interfere with facial waxing. In addition to seasonal and medical allergies.


Cell Phones

We understand the need to be accessible to family, friends and business, however we request you place your phone in vibrate mode for the duration of your visit with us out of respect of others and your own relaxation. Thank you for your cooperation.


Gratuities

In appreciation of outstanding service, gratuities may be given to the staff at your own discretion. An amount of 15-20% is customary.


Returned Check Policy

There will be a $25 fee for any returned checks.